Apple smart devices are among the most widely used by consumers in the current market. The technology is ahead of the times, extremely reliable, and the devices themselves are well made and dependable. That being said, the more advanced technology becomes, the more likely it is to fail over time.

One of the main complaints among iPhone users is problems with the charging feature on their phones. Our society has come to rely heavily on Smartphone’s, so much that not having access to your phone can prevent you from making payments, accessing transportation, or even communicating. With so much of your daily life housed in your phone, dealing with one that doesn’t charge can be a liability.

Anytime you face a battery related issue with your iPhone, it’s always a good idea to send it to a qualified repair shop such as Rosedale Computers for an accurate diagnosis, in order to receive battery repair. In the meanwhile, we have a list of some common issues that may be preventing your iPhone from holding a charge properly.

Foreign Substances

A buildup of debris such as oil, lint or dirt in the charging port or on the charger itself is one of the most common causes of charging issues. When these areas are covered with foreign substances, it can prevent the charging mechanism from touching each other. Cleaning these areas away with pressurized air or an electronics safe cloth is a quick way to get your phone back in working order.

If you live or work in an area that has a higher concentration of dust than usual, it’s a good idea to have your ports cleaned by a professional on a regular basis. When not in use, make sure to keep your device stored in a covered and cool location to reduce further buildup.


Chemicals and iPhone’s don’t really play well together and the same goes for your charging instruments. If your port or charger has come in contact with certain chemicals, it may have caused a negative reaction that results in the inability of your ports to function properly. The charging ports on your phone and the charging cable are made from certain types of metal. There are many chemicals that cause metals to oxidize on contact, thus preventing those metals from being able to conduct electricity or transfer a charge to your phone’s battery.

Faulty Hardware

Sometimes the fault is neither the port or the charging cable, but the only way to know for sure is to run a few basic diagnostic tests. Check your outlets, plugs, and USB cables to ensure that they are not damaged. If they are in fact working properly, then you should try rebooting your iPhone to see if there are any software issues that are affecting the way your phone charges.

iPhone Safety

Always make sure your phone is protected from the elements, chemicals, and direct sunlight. Also, make sure that you always use the proper cables and ports to charge your iPhone. This will help protect your device from many of the common issues that cause charge-related problems. If you find that your iPhone still doesn’t charge after checking our list above, give Rosedale Computers a call at 1 (416) 921 ROSE (7673) to speak with a service technician or set up a repair appointment.